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- Shipping and Delivery:
- We offer standard delivery to most countries worldwide, excluding PO Boxes, military and restricted areas, naval ports, and Jurong Island.
- Delivery charges are based on weight and volume, and you can calculate them during the checkout process without payment or registration.
- Orders placed on Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days from our warehouse.
- Delivery times vary based on the shipping method chosen:
- Standard Courier: Free for local orders, takes approximately 5 working days.
- Express Courier: Available for an additional charge takes approximately 3 working days
- Once the order is dispatched, you’ll receive an email confirmation with the tracking number.
- You can track the delivery status using the 6-digit order number and the local logistics partner’s website.
- Additional charges apply for re-delivery if there’s no one to receive the package.
- Provide your contact number during checkout for the courier company to reach you if needed.
- International Deliveries:
- Delivery time for international orders depends on our logistics partners and their affiliates.
- You can track the status of your international order on our website.
- Taxes, Duties, and Tariffs:
- For international orders, you are responsible for paying any import taxes, duties, and tariffs as per your country’s laws to clear customs.
- Payment Methods:
- We accept payments via VISA, Mastercard, American Express, and PayPal.