Shipping and Delivery

  1. Shipping and Delivery:
  • We offer standard delivery to most countries worldwide, excluding PO Boxes, military and restricted areas, naval ports, and Jurong Island.
  • Delivery charges are based on weight and volume, and you can calculate them during the checkout process without payment or registration.
  • Orders placed on Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days from our warehouse.
  • Delivery times vary based on the shipping method chosen:
    • Standard Courier: Free for local orders, takes approximately 5 working days.
    • Express Courier: Available for an additional charge takes approximately 3 working days
  • Once the order is dispatched, you’ll receive an email confirmation with the tracking number.
  • You can track the delivery status using the 6-digit order number and the local logistics partner’s website.
  • Additional charges apply for re-delivery if there’s no one to receive the package.
  • Provide your contact number during checkout for the courier company to reach you if needed.
  1. International Deliveries:
  • Delivery time for international orders depends on our logistics partners and their affiliates.
  • You can track the status of your international order on our website.
  1. Taxes, Duties, and Tariffs:
  • For international orders, you are responsible for paying any import taxes, duties, and tariffs as per your country’s laws to clear customs.
  1. Payment Methods:
  • We accept payments via VISA, Mastercard, American Express, and PayPal.